1. Introduction
This Privacy Policy explains how Tenderbox ("we", "us", "our") collects, uses, and protects information about you when you visit our website or interact with our early-access programme. We are committed to handling personal data lawfully, transparently, and in line with applicable UAE and international data protection standards.
Tenderbox is currently in early access. This policy will be revised before the platform launches to commercial customers, and any material changes will be communicated to registered users.
2. Who we are
Tenderbox is a construction tendering platform under development, based in Dubai, United Arab Emirates. You can contact us at hello@tenderbox.ae for any privacy-related queries.
3. Information we collect
We collect information you provide to us directly when you fill in the contact or early-access form on our website. This typically includes:
- Your name
- Your work email address and phone number
- Your company name and stated role or interest
- Any additional information you choose to share with us in correspondence
We also collect limited technical information automatically when you visit our website, such as your IP address, browser type, device type, referring page, and pages viewed. This is used solely to understand how the site is being used and to keep it secure.
4. How we use your information
We use the information you provide to:
- Respond to your enquiry or demo request
- Communicate with you about the Tenderbox early-access programme
- Review contractor database registrations against our pre-qualification criteria
- Improve the website and our communications
- Comply with our legal and regulatory obligations
We will not contact you for marketing purposes without a clear basis to do so, and you can opt out of further communications at any time by replying to any email from us or writing to hello@tenderbox.ae.
5. Sharing your information
We do not sell your personal information. We may share it only with:
- Service providers who help us operate the website, our email systems, and our customer-relationship tools, and who are bound by appropriate confidentiality obligations
- Professional advisors, where required for legal, accounting, or compliance purposes
- Authorities, where required by law or to protect our legal rights
6. International transfers
Some of the service providers we use may process information outside the United Arab Emirates. Where this happens, we put appropriate safeguards in place to protect your information consistent with this policy.
7. How long we keep your information
We keep the information you provide for as long as is necessary to respond to your enquiry, manage your participation in the early-access programme, and comply with our legal obligations. If you ask us to delete your information, we will do so unless we are required to retain it.
8. Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or disclosure. No system is perfectly secure, but we treat the protection of your information as a priority and review our practices regularly.
9. Your rights
Subject to applicable law, you have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Object to or restrict certain uses of your information
- Withdraw any consent you have previously given
To exercise any of these rights, please contact us at hello@tenderbox.ae. We will respond within a reasonable timeframe.
10. Cookies
Our website may use a small number of cookies and similar technologies to make the site work and to understand how it is used. We do not use advertising or tracking cookies. You can control cookies through your browser settings; disabling them may affect the functionality of the site.
11. Children
Tenderbox is a business platform and is not directed to children. We do not knowingly collect information from anyone under the age of 18.
12. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was most recently revised. Material changes will be notified to you where appropriate.
13. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at hello@tenderbox.ae.